Policies & Important Info

 ପ(๑•ᴗ•๑)ଓ ♡

Please review shop policies and important info before purchasing!

Worldwide shipping is available ♡

US Shipping: $4 USD standard shipping
(~ 2-5 business days)

International shipping: $15 USD or more standard shipping
(~ 1-4 weeks)

(Processing orders may take 2-6 business days. Thank you!)

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How to Purchase

• Purchase through my website.

or

• DM @gummydropgems or email [email protected] to claim an item.
  • Information including pricing, availability, or measurements of products I have listed for sale will also be noted in the captions of my Instagram posts picturing said items. My Instagram story highlight titled, "available ♥,"  will be updated with available items as well.
  • Payment methods I accept through DM and email include Paypal, Apple Pay, Venmo, or Cash App. Trades or gift cards may also be eligible if you ask.
    
    

Item Holds/Reservations

• Holds/reservations on available items can be made by requesting through my Instagram DM's or [email protected]. Pieces are first come, first serve.
• Items may be put on hold for up to one week with no deposit required; however, after one week has passed, a 50% deposit may be requested.
• I am more than willing to accomodate holds/reservations longer than a week without a deposit as long as I can receive updates on when the item will be purchased.

Refund & Return Policy 

• All sales are final. Refunds and returns are generally not accepted. Order cancellations are not accepted at all.
• Exceptions to this may include damage to product or shipment of incorrect product.
• To receive a refund, any damaged/incorrect products must be returned after notifying me of any issues within two weeks of receiving your package. 
• Items in perfect condition or items that do not fit will not be accepted for returns or refunds. Please review item descriptions before purchasing.
• You are welcome to contact me anytime if you have any questions or concerns about your order. I may be contacted through Instagram DM or [email protected].
• Gummydropgems is not responsible for any delays or lost/stolen packages after a package has been sent to USPS. 
  
  

Damages, Repairs, and Adjustments

• Measurement adjustments can be made before purchasing if requested. Please contact me either through Instagram DM or [email protected] to inquire about adjustments. 
• In the event that you would like adjustments to be made after receiving your item, I am open to making any adjustments as long as shipping costs are covered for by the buyer.
• If an item is damaged upon receiving your package, free repairs can be made and I am open to covering any shipping costs to have said item repaired.
• After two weeks of receiving your item without me being notified of any issues, I am only able to make repairs if shipping costs are paid for by the buyer.